Collection Services


Corporate Collections

Creating long-lasting partnerships with our clients, is the cornerstone of our business philosophy and emphasis. Providing a corporate debt collection service is very different to the process of collecting unpaid sums from consumers or SME’s. Because we deal with large commercial businesses daily, we are fully aware of the delaying tactics they use and have developed specific policies to effectively counter them. Recoup has specialist corporate debt collectors, who use a range of different collection techniques to ensure some of the pressure is taken off your business as quickly as possible. This means you can relax and leave it to the recovery experts who understand how businesses function.

Complementing our volume services is the dedicated case management of high value accounts and sensitive matters in recognition of the impact on the overall collection result achieved. This approach helps us to achieve results while maintaining your brand. Our dedicated account ownership of high value matters has proven to deliver superior results in this specialised segment. We can match your service requirements, ensuring optimum recovery of both large that may have previously been considered futile or uncollectable.

Commercial Collections

We employ every means possible to avoid the need for costly and time-consuming legal proceedings, which ensures that the balance is paid to you sooner than would otherwise be expected with other business debt collection services. Our corporate and business debt collection agency is also consistently successful in collecting from overseas debtors. 

We will be with you every step of the way to make sure your company’s product and reputation are protected throughout the debt collection process. Unless otherwise instructed by you, upon receipt of your account for collection, we will immediately issue a letter of demand to your debtor, for payment within seven (7) days.

Where we consider it beneficial to make direct contact with your debtor, in order to emphasise the urgency of the situation and entice payment, then we will do so by telephone or in person. We find this personal touch will often produce positive results. 

We understand that obtaining new customers is just one part of the process; ensuring that you get paid on time is just as important. Recoup’s experienced team is committed to maximising your collections and credit operations while ensuring that you maintain and then grow your customer relationships.